Chyvarhas Residential and Nursing Home – Sanctuary Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2018-07-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors have noticed residents taking part in various activities throughout the day, with access to hairdressing services and programmes that keep people engaged. The home has a garden that residents can enjoy when the weather's nice.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2018-07-17
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the January 2025 inspection. This domain covers training, care planning, healthcare access, and nutrition. No specific detail about any of these areas is included in the published summary. The home is registered to provide nursing care, which means a registered nurse should be available at all times, and this would be assessed as part of the Effective rating.Is this home caring?
The Caring domain was rated Good at the January 2025 inspection. This domain assesses whether staff treat people with kindness, respect their dignity, and support their independence. No inspector observations, resident quotes, or relative testimonials are included in the published summary for this domain. A Good rating indicates inspectors were satisfied, but the absence of specific evidence means the detail is not available from the published report alone.Is the home responsive?
The Responsive domain was rated Good at the January 2025 inspection. This domain covers activities, engagement, individualised care, and end-of-life planning. No specific activities programme, individual engagement examples, or end-of-life care detail is included in the published summary. The home lists dementia, mental health conditions, physical disabilities, and sensory impairments as specialisms, which suggests the service is expected to tailor its approach to a range of needs.Is the home well-led?
The Well-led domain was rated Good at the January 2025 inspection. Named leadership is confirmed: Mr Michael Geoffrey Dickinson-Smith is the registered manager and Mrs Louise Palmer is the nominated individual. The home is operated by Sanctuary Care Limited, a larger care provider. No specific observations about the manager's visibility, staff culture, or governance processes are included in the published summary. The improvement from Requires Improvement to Good across the whole inspection suggests that leadership has driven a meaningful positive change since the previous inspection.
Source: CQC inspection report →
What the evidence base says
The home supports people with sensory impairments, dementia, mental health conditions and physical disabilities. They provide both residential and nursing care for adults over 65. For residents with dementia, the home's different spaces allow people to find environments that suit their needs throughout the day. Staff have experience supporting people with dementia alongside other health conditions. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Chyvarhas Residential and Nursing Home has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published report contains very limited specific detail, so most scores reflect a confirmed Good rating rather than rich, observed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Visitors have noticed residents taking part in various activities throughout the day, with access to hairdressing services and programmes that keep people engaged. The home has a garden that residents can enjoy when the weather's nice.
What inspectors have recorded
Families have mentioned finding staff members approachable during visits. However, there have been concerns raised about communication, particularly around health information and important updates to families.
How it sits against good practice
Visiting Chyvarhas could help you understand whether their approach would suit your family member's needs.
Worth a visit
Chyvarhas Residential and Nursing Home, on Saltash Road in Callington, was inspected in January 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement on its previous Requires Improvement rating and suggests the management team has addressed the concerns identified before. The home is run by Sanctuary Care Limited, specialises in dementia, nursing care, mental health conditions, and physical and sensory disabilities, and has 40 beds. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no recorded inspector observations, resident quotes, or relative testimonials to illustrate what the Good rating looks like in practice. This means you should treat the rating as a positive indicator and then gather your own evidence on a visit. Ask to see last week's actual staffing rota, including nights. Ask what happened the last time something went wrong and how the home responded. Observe whether staff greet your parent by name and whether the pace of care feels unhurried. A Good rating after a period of improvement is encouraging, but a visit will tell you far more than this report alone can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Chyvarhas Residential and Nursing Home – Sanctuary Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Chyvarhas Residential and Nursing Home – Sanctuary Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Callington care home with friendly staff and varied activities
Dedicated nursing home Support in Callington
Families visiting Chyvarhas Residential and Nursing Home in Callington often find the staff welcoming and approachable. The home provides nursing and residential care for older adults, including those with dementia, mental health conditions, physical disabilities and sensory impairments. Located in the South West, the home offers different spaces where residents can spend their time.
Who they care for
The home supports people with sensory impairments, dementia, mental health conditions and physical disabilities. They provide both residential and nursing care for adults over 65.
For residents with dementia, the home's different spaces allow people to find environments that suit their needs throughout the day. Staff have experience supporting people with dementia alongside other health conditions.
“Visiting Chyvarhas could help you understand whether their approach would suit your family member's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Chyvarhas Residential and Nursing Home has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published report contains very limited specific detail, so most scores reflect a confirmed Good rating rather than rich, observed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Visitors have noticed residents taking part in various activities throughout the day, with access to hairdressing services and programmes that keep people engaged. The home has a garden that residents can enjoy when the weather's nice.
What inspectors have recorded
Families have mentioned finding staff members approachable during visits. However, there have been concerns raised about communication, particularly around health information and important updates to families.
How it sits against good practice
Visiting Chyvarhas could help you understand whether their approach would suit your family member's needs.
Worth a visit
Chyvarhas Residential and Nursing Home, on Saltash Road in Callington, was inspected in January 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement on its previous Requires Improvement rating and suggests the management team has addressed the concerns identified before. The home is run by Sanctuary Care Limited, specialises in dementia, nursing care, mental health conditions, and physical and sensory disabilities, and has 40 beds. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no recorded inspector observations, resident quotes, or relative testimonials to illustrate what the Good rating looks like in practice. This means you should treat the rating as a positive indicator and then gather your own evidence on a visit. Ask to see last week's actual staffing rota, including nights. Ask what happened the last time something went wrong and how the home responded. Observe whether staff greet your parent by name and whether the pace of care feels unhurried. A Good rating after a period of improvement is encouraging, but a visit will tell you far more than this report alone can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Chyvarhas Residential and Nursing Home – Sanctuary Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Chyvarhas Residential and Nursing Home – Sanctuary Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Callington care home with friendly staff and varied activities
Dedicated nursing home Support in Callington
Families visiting Chyvarhas Residential and Nursing Home in Callington often find the staff welcoming and approachable. The home provides nursing and residential care for older adults, including those with dementia, mental health conditions, physical disabilities and sensory impairments. Located in the South West, the home offers different spaces where residents can spend their time.
Who they care for
The home supports people with sensory impairments, dementia, mental health conditions and physical disabilities. They provide both residential and nursing care for adults over 65.
For residents with dementia, the home's different spaces allow people to find environments that suit their needs throughout the day. Staff have experience supporting people with dementia alongside other health conditions.
Management & ethos
Families have mentioned finding staff members approachable during visits. However, there have been concerns raised about communication, particularly around health information and important updates to families.
The home & environment
The dining areas and lounges give residents options for where they'd like to spend time, with quieter spaces available for those who prefer less busy environments. Staff work with individual dietary needs and preferences.
“Visiting Chyvarhas could help you understand whether their approach would suit your family member's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
